Effective Date: 1-15-2025

1. Introduction

Welcome to IRAMOTO, an online store offering motorcycle and cycling gear, clothing, and accessories. Your privacy is essential to us, and this Privacy Policy outlines how we collect, use, and protect your data in compliance with the General Data Protection Regulation (GDPR) and other applicable laws in the European Union (EU).

2. Data Controller

The data controller responsible for your data is: IRAMOTO
[email protected]

3. Data We Collect

We may collect the following types of personal data:

  • Identity Information: Name, date of birth, gender.
  • Contact Information: Email, phone number, billing, and shipping address.
  • Account Information: Username, password, and purchase history.
  • Payment Information: Credit/debit card details or payment platform information (processed securely).
  • Device Information: IP address, browser type, and operating system.
  • Usage Data: Details about your interactions with our website, such as pages viewed and products clicked.
  • Marketing Preferences: Your preferences for receiving promotional content.

4. How We Use Your Data

Your data is used for the following purposes:

  • Order Fulfillment: To process and deliver your purchases.
  • Customer Support: To respond to inquiries or complaints.
  • Personalization: To tailor your shopping experience and recommend products.
  • Marketing Communications: To send promotional offers, newsletters, and updates (with your consent).
  • Legal Compliance: To comply with EU regulations, tax requirements, and fraud prevention.
  • Analytics: To monitor and improve our website and services.

5. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

  • Performance of a Contract: To fulfill your orders and provide services.
  • Consent: When you opt-in to receive marketing communications.
  • Legal Obligation: To comply with applicable laws and regulations.
  • Legitimate Interests: To enhance our services, prevent fraud, and safeguard our business operations.

6. Sharing Your Data

We do not sell your personal data. However, we may share your data with:

  • Service Providers: These are for payment processing, order delivery, and website hosting.
  • Authorities: When required to comply with legal obligations.
  • Analytics Providers: To improve our website and understand customer behavior.

All third parties must protect your data and only use it for agreed purposes.

7. Data Storage and Retention

We store your data securely and retain it for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Data retention periods include:

  • Order details: Retained for tax and legal purposes (usually 7 years).
  • Marketing preferences: Retained until you withdraw consent.

8. Your Rights

As an EU resident, you have the following rights under GDPR:

  • Access: Request a copy of your personal data.
  • Rectification: Correct inaccuracies in your data.
  • Erasure: Request deletion of your data (where applicable).
  • Restriction: Limit processing of your data.
  • Data Portability: Receive your data in a structured format.
  • Objection: Opt-out of data processing based on legitimate interests or for marketing purposes.
  • Withdraw Consent: Revoke consent for processing (where consent is the legal basis).

To exercise these rights, contact us at [email protected] . We may require proof of identity for verification.

9. Cookies

Our website uses cookies to enhance user experience and provide essential functionalities. For detailed information, see our Cookie Policy.

10. Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure adequate protection through mechanisms such as:

  • Standard Contractual Clauses (SCCs).
  • Data protection agreements with third parties.

11. Security Measures

We use industry-standard measures to protect your data, including encryption, secure servers, and regular security audits. However, no system is completely secure, and we cannot guarantee absolute security.

12. Changes to this Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date.

13. Contact Us

If you have questions about this Cookie Policy or our use of cookies,

Please contact us:
IRAMOTO
[email protected]

Thank you for choosing IRAMOTO. Your privacy and user experience are important to us